Curriculum vitae - Michele Aggiato [DISPONIBILE ALL'INTERAZIONE SUL PORTALE]

Project Manager at Iperclub S.p.A.
Operations & Product Manager Italy at Opodo Ltd.
Product Manager Travel & Leisure at Opodo Italia
Operations Manager at TRX Germany GmbH
Operations Manager at TRX GmbH Berlin


Education
Hamburger Fern-Hochschule
Graduate School of Business Administration Zurich

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Country Manager
Zoover.it

(Online Media industry)
Brand development, web site traffic growth, web site UI and advertising revenue.

Project Manager
Iperclub S.p.A.

(Management Consulting industry)

Operations & Product Manager Italy
Opodo Ltd.
(Public Company; 51-200 employees; Online Media industry)
Managed transition from former Eviaggi office in Rome to Opodo Italy in Milan. Set up call centre and fulfilment, recruitment and training process. Managed travel and leisure product, involved in new product developments.

Product Manager Travel & Leisure
Opodo Italia
(Management Consulting industry)

Operations Manager
TRX Germany GmbH
(Public Company; Airlines/Aviation industry)
Responsible for contact centre and fulfilment, improved quality of telephone and e-mail support and increased sales through implementation of regular coaching cycles and performance reviews, increased agent awareness through constant information availability, enhanced complaint management process, implemented quality management system for team leaders and supervisor, involved in recruitment process and training.

Operations Manager
TRX GmbH Berlin
(Management Consulting industry)

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Michele Aggiato’s Education